From enquiry to agreement

Our Process

Bring the right details. Understand the proposed work.

01

Explain what is visible.

Give the full address and ZIP, affected rooms, approximate depth and known source. Describe access and make uncertainty about the start time or extent clear.

02

Check assessment arrangements.

Confirm contractor availability for the address, assessment charges and who needs to approve the visit. Explain access restrictions or fixed contents.

03

Agree the proposed pickup.

Review the identified rooms, tasks, exclusions, contents responsibilities, price and payment. Confirm who authorizes a change before extra work is added.

04

Review the handover.

Ask about remaining-moisture checks and further recommendations. Confirm additional equipment days, visits and their charges. Retain the proposal, approvals and invoice.

Talk through the process
Discuss the property